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Legal Counselling

We offer legal counsel to asylum seekers and migrants in legal proceedings according to the Asylum Act and Aliens Police Act as well as the related procedures to determine the right to stay.

Our legal counselling is offered free of charge in all of our offices, as well as in the initial reception centres and the regional directorates of the Federal Office for Immigration and Asylum.

Aside from their legal expertise, our counsellors often come from an immigration or asylum background themselves.

In 2018, more than 22.800 asylum seekers and other foreigners sought our counselling.

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Voluntary Return

If you wish to go back to your home country, we can help you arrange your voluntary return. We take care of financing your flight, the necessary travel documents, the transfer to the airport and a small amount of money to aid in reintegration if necessary.

As of August 2019, over 39.250 people from 126 countries have received our assistance.

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Return-Hotline: 0800 808005

Counselling in Dublin Procedure

Dublin Procedure Counselling

We give asylum seekers advice on the Dublin procedure, as well as assistance in the transfer to the EU member state responsible for them.

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Assistance in Detention

We assist people being held in the police detention centres Vienna and Vordernberg (Styria) for asylum- or migration-related reasons.

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Assistance in Detention

Address: Alser Straße 20/21+22, A-1090 Vienna     Tel: +43 (1) 40 90 480    Fax: +43 (1) 40 90 480 -2      E-mail:      ZVR Number: 460937540